Help and Support

Help & Support

Talk to us by phone or online, and the services we can point you to if you have been a victim of crime.

Forensic Analysis

Visitor Aware acknowledges the importance of ascertaining specifics from recorded data, and offers a service in association with Demux Video Services Limited to provide a preliminary assessment of CCTV footage of an incident in question. The expert forensic analysts at Demux can provide a written report and recommend any further investigation that may be required. They can report on requirements for specific forensic CCTV analysis, object comparison or facial mapping, after carrying out examination of the data and of pertinent witness statements, and having considered the case scenario.

Impact Statement for Business

Visitor Aware advises business clients to consider making an Impact Statement for Business (ISB) in certain circumstances if becoming a victim of crime. The Impact Statement for Business gives you the opportunity to set out the impact that a crime has had on the business, such as direct financial loss and wider impacts like operational disruption or reputational damage. The court will take the statement into account when determining sentence. You should be aware that if you choose not to make a statement at the outset of the proceedings, you might not have another opportunity, as the case may be dealt with by the courts very quickly.

Need additional help?

Our expert team is ready to assist you with any questions or concerns.

Office hours

Monday to Friday: 9:00am to 5:00pm

Saturday and Sunday: closed

Emergency support available 24/7 for existing clients